Shipping policy

At Vichaar Setu, we specialize in digital products, ensuring you get instant access to your purchases without waiting for physical delivery. Please read our shipping policy carefully to understand how we deliver our digital products and related services.

1. Digital Product Delivery

  • All products on Vichaar Setu are digital downloads, which means there is no physical shipping involved.

  • Once your payment is successfully processed, you will receive:

    • A download link via email registered at the time of purchase.

    • Instant access to the product directly from your Vichaar Setu account.

  • Delivery is instant and automated, but in rare cases, it may take up to 24 hours due to technical issues or payment gateway delays.

2. File Formats & Compatibility

  • Our products are provided in standard digital formats such as PDF, PNG, JPEG, SVG, DOCX, XLSX, PPTX, or ZIP files, depending on the type of product.

  • It is the customer’s responsibility to ensure they have compatible software or tools to use the downloaded files.

  • If you face any issues with file compatibility, please reach out to our support team for assistance.

3. Failed or Delayed Delivery

If you do not receive your digital product:

  • Check your spam/junk folder in the email you provided.

  • Ensure the payment was successfully processed.

  • If the issue persists, contact us at [support@vichaarsetu.in] with your order details.
    We will verify your purchase and resend the download link within 24 hours.

4. Refunds & Cancellations

  • Since all our products are digital and downloadable, we do not offer refunds or cancellations once the product has been delivered.

  • In case of duplicate charges or technical issues, please contact our support team. We will review and resolve the matter promptly.

5. Customer Support

For any concerns related to downloads, delivery issues, or technical support, you can reach out to us at:

Note: By purchasing from Vichaar Setu, you acknowledge and agree to this shipping policy.